susanmaynard63 web store FAQ section

Most items weighing 5lbs or more are shipped by fedex or ups. Smaller items are Normally sent via postal mail. Be sure to leave a Physical address when ordering larger items. Some items if requested can be expedited at shipping charges applied from carrier. Please email [email protected] if You want item expedited before purchase for added carrier charges. Please dont forget to send shipping address in request.

Your online orders are secure. Secure Socket Layer Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. SSL encrypts the transmissions from our e-commerce servers as well as your computer. SSL encryption works by forming a matched pair with the transmission from your compute transmission and our server, so that only data to and from these sources can be valid. If you are using Mozilla Firefox or Microsoft Internet Explorer for browsing, your transactions will be fully encrypted and secure when you buy. Both Firefox and Internet Explorer are available as free downloads from the following sites: Mozilla Firefox: http://www.mozilla.com/firefox/ Microsoft Internet Explorer: http://www.microsoft.com/windows/ie/default.asp If you would like to use a different browser, make sure that the browser you choose supports SSL encryption. Check your browser's security. Secure Credit Card Payment When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored

If item ordered is defective Please email [email protected] or call 1-304-426-1051 and ask for a return authenication Number. A number will be given to You and the information needed for the return to be processed will be obtained from You. Unfortunally at this time susanmaynard63 is unable to refund cost for return shipping.

Some of our items can be shipped out of USA. If You want to order a item email [email protected] with product description. You will be notified if item can be shipped and the cost for shipping. Please be sure to leave Your mailing address in the email.

If You have a question not listed please email [email protected]. We will be happy to answer Your inquiry

Most of susanmaynard63s products come from Manufactures and Suppliers. If a item appears to infringe upon any Copy rights Please email [email protected] so item and source of Manufacturer/supplier can be investigated, and removed. susanmaynard63 prides its company on only using reputable suppliers. Some items are kept in stock in susanmaynard63s brick and mortar general store.